The Customer-Centric CFO

Meeting customer needs is mission-critical for the success of every company. CFOs have different  methods available to gauge customer needs, including direct interaction and intermediary data gathering. CFOs also know it’s important not only to listen, but also to...

Innovation Strategies in Volatile Times

It’s easy to innovate in an exuberant economy when “risk on” is the dominant catchphrase. But when risk aversion becomes the new mantra, smart leaders need new strategies for innovation.  As we move through a period of tighter funding and general budget austerity,...

Pivots: Big and Small

Pivots happen – they can be big or small, planned or opportunistic.  Pivots can occur in product offerings, geographical reach, company composition or capital position.   Sometimes businesses can plan in advance; at times an opportunity arises that...

Time for a Business Model Rethink

Practically nothing is untouched by the pandemic. Significant resets are occurring in every sphere of life: hospitality, work and leisure, travel and holidays, and business and entertainment. Decision-making that used to take weeks and months is now happening in days....